III. Some Self-Help Materials from an Ombuds Office https://hdl.handle.net/1721.1/155106 2026-04-08T19:48:19Z 2026-04-08T19:48:19Z When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-One Rowe, Mary https://hdl.handle.net/1721.1/159969 2025-07-09T03:01:38Z 2022-06-01T00:00:00Z When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-One Rowe, Mary 2022-06-01T00:00:00Z Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare Rowe, Mary https://hdl.handle.net/1721.1/159233 2026-03-04T03:11:02Z 2024-02-01T00:00:00Z Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare Rowe, Mary This is a teaching note. 2024-02-01T00:00:00Z Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider Rowe, Mary https://hdl.handle.net/1721.1/158449 2025-04-07T09:10:00Z 2023-07-14T00:00:00Z Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider Rowe, Mary Organizational bystanders sometimes act heroically in emergencies. Less well known are the bystanders who act very effectively, in quiet ways, in reaction to (potentially) unacceptable behavior. In addition, many bystanders (and bystanders of bystanders) consider action, but hesitate. There are many reasons why hesitation is understandable and may be appropriate. However, in many situations, hesitation can turn into effective action. Drawing on examples from ombuds practice, this article aims to assist organizational ombuds in helping hesitant bystanders identify and evaluate their options. The article includes a checklist of questions for hesitant bystanders that ombuds may find useful—and adds to the literature about why bystanders do or do not decide to act after learning of unacceptable behavior. The checklist may also be useful to those engaged in training programs for bystanders and others who provide support to hesitant bystanders. 2023-07-14T00:00:00Z Is the Other Person Competing? Collaborating? Possibly Intending Harm? Ideas to Consider in a Negotiation Rowe, Mary https://hdl.handle.net/1721.1/158442 2025-04-08T04:42:38Z 2022-09-01T00:00:00Z Is the Other Person Competing? Collaborating? Possibly Intending Harm? Ideas to Consider in a Negotiation Rowe, Mary 2022-09-01T00:00:00Z Changing Behavior, Letting It Be—Or Maybe Making It Worse: Ideas to Consider Rowe, Mary https://hdl.handle.net/1721.1/158441 2025-04-08T04:09:45Z 2022-04-01T00:00:00Z Changing Behavior, Letting It Be—Or Maybe Making It Worse: Ideas to Consider Rowe, Mary 2022-04-01T00:00:00Z Find Yourself the Mentoring You Need Rowe, Mary https://hdl.handle.net/1721.1/156600 2024-09-04T03:42:55Z 2009-01-01T00:00:00Z Find Yourself the Mentoring You Need Rowe, Mary 2009-01-01T00:00:00Z