https://hdl.handle.net/1721.1/85979 2026-04-08T14:11:45Z 2026-04-08T14:11:45Z Al-Haque, Shahed Ceyhan, Mehmet Erkan https://hdl.handle.net/1721.1/86066 2019-04-09T17:53:05Z 2012-10-01T00:00:00Z

Healthcare Delivery to Traveling Patients in the Veterans Health Administration Al-Haque, Shahed; Ceyhan, Mehmet Erkan This presentation covers access to care from the perspective of traveling veterans and their unique access to care challenges in the Veterans Health Administration.

2012-10-01T00:00:00Z Glover, Wiljeana Naveh, Eitan https://hdl.handle.net/1721.1/86064 2019-04-10T13:35:00Z 2011-05-24T00:00:00Z

Enterprise Integration: When is More Better? The Use of Industrial Engineering and Management Tools in Healthcare Glover, Wiljeana; Naveh, Eitan This presentation discusses the analysis of access to care metrics, the alignment of these metrics, and the concept of enterprise integration.

2011-05-24T00:00:00Z Ippolito, Andrea Srinivasan, Jayakanth https://hdl.handle.net/1721.1/86061 2019-04-11T11:33:10Z 2011-01-01T00:00:00Z

Stakeholder Approach to Better Understand Psychological Health Services in the Military Ippolito, Andrea; Srinivasan, Jayakanth Ensuring the psychological well-being of service members and their families has emerged as one of the principal challenges of today‟s armed services. Given that the system of care of psychological health services in the United States Military cannot be divorced from the large healthcare delivery system, an enterprise perspective is needed to truly understand the dynamics of the system of care. This paper makes two key contributions: it identifies the key stakeholders of the military health enterprise with respect to psychological health, and analyzes the espoused senior leadership values over the last decade as seen in the stakeholder reports. This stakeholder analysis highlights the challenges faced in melding the constituent organizations into an enterprise, especially in the face of leadership turnover. The thematic analysis of senior leadership values shows an evolution of focus from managing execution of care to a more holistic emphasis on healthy lifestyles and psychological health.

2011-01-01T00:00:00Z Hess, John Kamin, Cody Kenley, C. Robert https://hdl.handle.net/1721.1/86060 2019-04-11T11:33:10Z 2011-01-01T00:00:00Z

Psychological Health in the United States Military: Making Sense of What We Know Hess, John; Kamin, Cody; Kenley, C. Robert Hundreds of thousands of United States military service members are suffering from PTSD and other psychological health conditions as a result of their wartime service. A myriad of possible system interventions and resource allocation schemas have been researched and proposed, but finite budgets and manpower dictate a careful allocation of resources to optimize outcomes. We describe a stock-and-flow model of psychological health treatment tailored to the unique context of the military’s healthcare system. Our model, implemented as a “Management Flight Simulator”, reports the impact of system interventions on areas of stakeholder concern and is designed to communicate complex systemic behaviors to those without domain specific knowledge.

2011-01-01T00:00:00Z Nightingale, Deborah Albright, Tenley https://hdl.handle.net/1721.1/86055 2019-04-11T11:33:10Z 2011-01-26T00:00:00Z

Post-Traumatic Stress Innovations: U.S. Military Enterprise Analysis Nightingale, Deborah; Albright, Tenley This presentation covers the analysis of policy formulation in the U.S. Military health enterprise, the process for feedback between research and care delivery, and the enterprise interview for current state analysis.

2011-01-26T00:00:00Z Nightingale, Deborah J. https://hdl.handle.net/1721.1/86054 2019-04-12T13:37:11Z 2010-10-22T00:00:00Z

Service Systems Innovation for Treatment of Post-Traumatic Stress in the U.S. Military: An Enterprise Systems Approach Nightingale, Deborah J. This presentation discusses the concept of enterprise systems thinking and its application to providing effective healthcare services. The presentation also describes the enterprise transformation roadmap.

2010-10-22T00:00:00Z Wang, Judy Kamin, Cody Glover, Wiljeana J. https://hdl.handle.net/1721.1/84020 2019-04-11T10:53:06Z 2011-05-21T00:00:00Z

A Survey of Systems and Improvement Approaches for Psychological Healthcare Wang, Judy; Kamin, Cody; Glover, Wiljeana J. This paper reviews the literature to date that uses industrial and systems engineering and operations management methods to improve psychological healthcare in the military setting as well as in the civilian sector. The study findings are categorized using an Enterprise Architecture framework; the categorization highlights the enterprise architecting views that have been more thoroughly studied and those areas that have not been addressed as extensively by the present research. The review also found that methods based in industrial and systems engineering and operations management concepts related to improvements in policy may be developed more holistically in the both the military and civilian sectors. In conclusion, methods used to improve psychological healthcare in both sectors may be transferable across sectors and should be considered for to the improvement of psychological health at large.

2011-05-21T00:00:00Z