Sloan Working Papers: Recent submissions

Now showing items 25-27 of 3451

    • Developing a Common Language About IT Risk Management 

      Westerman, George; Hunter, Richard (Alfred P. Sloan School of Management, Massachusetts Institute of Technology; Cambridge, MA, 2009-06-01)
      Although IT risks can have wide-ranging business consequences, few executives feel comfortable discussing IT risk management. It doesn’t have to be this way. Executive-level tradeoffs around IT risk are managerial, not ...

    • EMC Corporation: Managing IT M&A Integrations to Enable Profitable Growth by Acquisitions 

      Tanriverdi, Hüseyin; Du, Kui (Alfred P. Sloan School of Management; Massachusetts Institute of Technology, Cambridge, MA, 2011-08-01)
      EMC Corporation is one of the fastest profitably growing public companies in the United States. It pursues both organic and acquisitive growth. Between 2005 and 2010, it acquired over 50 companies. EMC used to be a vendor ...

    • USAA: Organizing for Innovation and Superior Customer Service 

      Ross, Jeanne W.; Beath, Cynthia M. (Alfred P. Sloan School of Management, Massachusetts Institute of Technology; Cambridge, MA, 2010-12-01)
      USAA, a diversified financial services firm serving the U.S. military, had long been recognized for outstanding customer service. The company had never operated branches, instead providing services through remote channels, ...