A Framework of Implementation of Collaborative Product Service in Virtual Enterprise

Abstract

To satisfy new market requirements, manufacturing industry has shifted from mass production that takes advantage of the scale of production, to quality management that optimizes the internal enterprise functions, to e-manufacturing era that leverage intellectual capital via collaborative innovation. In the same time, the product itself is becoming the most important asset for sustainable business success. Consequently, the effectiveness, efficiency and innovation for the development of the product across the whole product lifecycle are becoming key business factors for manufacturing enterprise to obtain competitive advantages for survival. To tackle such challenges, a new business model called collaborative product services in virtual enterprise is proposed in this paper. The architecture of this new model is developed based on the framework and the application of web service and process management for collaboration product service in virtual enterprise. Indeed, it is hoped that this architecture will lay the foundation for further research and development of effective product lifecycle management in virtually collaborative enterprise environment.