Case Studies: Recent submissions
Now showing items 19-21 of 23
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Process Improvements in Pratt & Whitney's Deficiency Report Investigation Process: A Case Study of the UTC ACE Operating System
(2010-06-17)This case study describes Pratt & Whitney's process improvement activities on its deficiency report (DR) investigation process for the F100 engine program between 2004 and 2006. The DR investigation process is a customer ... -
United Technologies Corporation: Achieving Competitive Excellence (ACE): Operating System Case Study
(2010-11-30)United Technologies Corporation (abbreviated UTC, NYSE ticker symbol UTX) is a large, industrial conglomerate that designs, manufactures, and services a broad range of products, ranging from air conditioners and elevators ... -
CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
(1994-01-17)The following case study examines an organization that essentially eliminated traditional functional groups and assigned all employees to cross-functional product or process teams. Although the organizational and cultural ...